Broadcastly - WhatsApp Broadcasting SaaS

🔒 Your Privacy Matters

At Chattflow Enterprises, we value your privacy when using our Broadcastly service. We collect personal data to provide our services, improve user experience, and comply with legal obligations. Your data is handled securely and never sold. You may review, update, or request deletion of your information at any time.

1. Company Information

Chattflow Enterprises ("we", "our", or "us") is a company based in Nairobi, Kenya. This Privacy Policy explains how we collect, use, and share information about you when you use our Broadcastly WhatsApp business platform and related services.

2. Information We Collect

Information you provide directly:

Account information (name, email, phone number)
Company and business details
WhatsApp Business API credentials
Contact lists and customer data
Message templates and broadcast content
Payment and billing information

Information collected automatically:

Usage data and platform interactions
Device and browser information
IP address and location data
Message delivery and engagement metrics

3. How We Use Your Information

Service Provision:

Deliver WhatsApp messaging services
Process and route messages
Provide customer support
Generate analytics and reports

Business Operations:

Process payments and billing
Improve our platform
Comply with legal obligations
Prevent fraud and abuse

4. Payment Information

All payments are processed securely through paystack.com. We do not store your full credit card details on our servers. Paystack handles all payment processing and PCI compliance.

For more information about how Paystack processes your payment information, please refer toPaystacks's privacy policy.

6. Data Security

Technical Measures:

End-to-end encryption
Secure data transmission (HTTPS)
Regular security audits
Access controls and monitoring

Organizational Measures:

Staff training on data protection
Limited access on need-to-know basis
Incident response procedures
Regular policy updates

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Delete your personal information
Object to certain processing

Restrict data processing
Data portability
Withdraw consent
File complaints with authorities

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Chattflow Enterprises

Email: admin@chattflow.com

Data Protection Officer: admin@chattflow.com

Privacy Policy

Quick Navigation