Terms of Service

Clear terms for using Broadcastly's WhatsApp business platform

Last updated: 7/16/2025

🌍 Built for African Businesses

By using Broadcastly, a service provided by Chattflow Enterprises, you agree to abide by the following terms and conditions. These terms govern your access to and use of our platform. Unauthorized use is prohibited. We may update these terms periodically, and continued use constitutes acceptance of changes.

1. Company Information

Chattflow Enterprises is a company based in Nairobi, Kenya. These Terms of Service ("Terms") govern your access to and use of Chattflow Enterprises' website, products, and services, specifically our Broadcastly platform designed for WhatsApp business communications.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

3. Use of Services

Our services are intended for legitimate business communications via WhatsApp. You agree not to use our platform for any illegal or unauthorized purpose, including but not limited to:

  • Sending spam or unsolicited messages
  • Phishing attempts or fraudulent activities
  • Content that violates third-party rights
  • Harassment or abusive communications
  • Violating WhatsApp's Business Policy

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Payment and Billing

Payments for our services are processed via Paystack.com. By subscribing to our services, you agree to pay all fees associated with your subscription plan. All payment obligations are non-cancelable, and fees paid are non-refundable except as expressly provided in our Refund Policy.

Pricing is optimized for African markets with local payment options

6. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, our services with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

7. Limitation of Liability

In no event shall Chattflow Enterprises be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes will be resolved in Kenyan courts.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Chattflow Enterprises

Email: admin@chattflow.com

© 2025 Chattflow Enterprises. All rights reserved.